Consumer SOS: Toyota customer says he was forced to buy extras or no deal

When Joo-Young Kim had his 2021 Toyota Highlander stolen from his driveway north of Toronto, he went to replace the vehicle with a new one. However, he says a Toyota dealership raised the price at the last minute and insisted he buy extra options he didn’t want.

“I have to purchase extended warranty and rust-proofing or they won’t sell me the car,” Kim said.

Consumer SOS reporter Seán O’Shea has the details.

Read the full story here: https://globalnews.ca/news/8414322/consumer-sos-buy-extras-no-sale-toyota-customer/

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